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Citations & Verification
To ensure full accountability and eliminate hallucinated references, OrviQ Assistant produces Structured Safe Citations for every response.
Citation Types
OrviQ Assistant distinguishes two types of citations:
1. OrviQ Record Citation
Links to an authoritative tenant record within your workspace:
- Identifier: Canonical business reference (e.g.,
CTL-2026-0004,RSK-2026-0017). - Interaction: Clicking the badge navigates directly to the record's register or workspace view.
2. OrviQ Documentation Citation
Links to official customer documentation on docs.orviq.io:
- Structure: Includes the article title, section anchor, and verified URL (e.g.,
https://docs.orviq.io/concepts/controls#operating-effectiveness). - Safety: Constructed server-side from approved documentation metadata. Arbitrary LLM-generated URLs are never trusted.
- Interaction: Clicking opens the official documentation article in a new browser tab.